@import"https://fonts.googleapis.com/css2?family=Manrope:wght@400;500;600;700;800&display=swap";:root{font-family:Manrope,system-ui,sans-serif;color:#e8edf5;background:#0a101a;font-synthesis:none;--surface: #101824;--line: #253044;--muted: #a2afc2;--blue: #91b7ff;--green: #54d9ad;color-scheme:dark}*{box-sizing:border-box}body{margin:0}button,input,textarea{font:inherit}button{cursor:pointer;color:inherit;border:0;background:none;min-height:44px}button:disabled{opacity:.45;cursor:not-allowed}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible{outline:2px solid var(--blue);outline-offset:3px}a{color:inherit;text-decoration:none}input,textarea{background:#0b121e;color:inherit;border:1px solid #354159;border-radius:9px;padding:12px;width:100%;font-size:15px}label{font-size:14px;font-weight:600;display:grid;gap:8px}p{line-height:1.7;color:var(--muted)}h1,h2,p{margin-top:0}h2{font-size:18px}small,.small{font-size:12px;line-height:1.6;color:var(--muted)}.eyebrow{font-size:11px;letter-spacing:.16em;color:var(--blue);font-weight:800}.primary{background:var(--blue);color:#0a1c3c;border-radius:9px;padding:12px 18px;font-weight:800;display:flex;align-items:center;justify-content:center;gap:16px}.secondary{background:#172233;border:1px solid #34415a;border-radius:8px;padding:9px 13px;display:inline-flex;align-items:center;gap:8px;font-size:13px}.brandmark{font-weight:800;font-size:27px;background:var(--blue);color:#0a1930;width:40px;height:40px;border-radius:12px;display:grid;place-items:center}.shell{display:flex;min-height:100dvh}.sidebar{width:232px;flex-shrink:0;border-right:1px solid var(--line);padding:28px 16px 12px;display:flex;flex-direction:column;background:#0c131f;position:sticky;top:0;height:100dvh}.brand{display:flex;gap:12px;align-items:center;padding:0 10px 30px}.brand strong{font-size:19px;letter-spacing:.08em;line-height:1}.brand strong span{display:block;font-size:9px;color:var(--muted);margin-top:7px;letter-spacing:.25em}.workspace{font-size:9px;color:#8191a8;letter-spacing:.14em;margin:10px}nav{display:grid;gap:5px}nav button{display:flex;align-items:center;gap:12px;padding:12px;border-radius:9px;text-align:left;font-size:13px;font-weight:600;color:#b2bed0}nav button:hover{background:#172233}nav button.active{background:#1b2b43;color:#adcbff;border:1px solid #304765}.side-bottom{margin-top:auto}.safe{padding:17px 8px;display:flex;gap:10px;align-items:center;color:var(--green);font-size:12px}.safe span{display:block;color:var(--muted);font-size:11px;margin-top:5px}.account{border-top:1px solid var(--line);padding:18px 0 0;display:flex;align-items:center;gap:9px;width:100%;text-align:left}.account>span:nth-child(2){flex:1;min-width:0;font-size:10px}.account small{display:block;overflow:hidden;text-overflow:ellipsis;font-size:9px}.avatar{display:grid;place-items:center;background:#1e2d44;border:1px solid #3f5474;border-radius:50%;width:31px;height:31px;font-size:12px}.main{min-width:0;flex:1}.topbar{height:76px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 30px}.topbar>span:first-child{display:flex;gap:12px;align-items:center;font-size:12px;color:var(--muted)}.topbar strong{color:#e8edf5}.status-pill{font-size:11px;border:1px solid #30423e;padding:8px 12px;border-radius:20px;color:var(--green);display:flex;align-items:center;gap:7px}.dot{width:6px;height:6px;border-radius:50%;background:var(--green);display:inline-block}.dot.amber{background:#ffc879}.banner{padding:12px 24px;background:#2d2331;color:#ffdaaf;display:flex;justify-content:space-between;font-size:13px}.support-layout{display:grid;grid-template-columns:270px minmax(0,1fr);height:calc(100dvh - 76px)}.threads{border-right:1px solid var(--line);display:flex;flex-direction:column;background:#0d1521;min-height:0}.threads-head{padding:20px 18px 10px;display:flex;align-items:center;justify-content:space-between}.threads-head h2{font-size:14px;margin:0}.threads-head h2 span{font-size:10px;background:#253047;padding:3px 6px;border-radius:6px;margin-left:8px;color:#bbcadf}.threads>input{width:calc(100% - 24px);margin:8px 12px}.thread-list{overflow:auto;flex:1;padding:10px}.thread{width:100%;text-align:left;padding:14px;border:1px solid transparent;border-radius:10px;margin-bottom:6px;display:grid;gap:12px}.thread:hover{background:#131f2e}.thread.selected{background:#16253a;border-color:#324a6a}.thread-top{display:flex;justify-content:space-between;color:#96b5e6}.thread strong{font-size:12px;line-height:1.6;overflow-wrap:anywhere}.thread>span:last-child{font-size:10px;color:var(--muted);display:flex;gap:6px;align-items:center}.thread-footer{padding:15px 10px;color:#91a1b8;font-size:9px;border-top:1px solid var(--line);display:flex;gap:7px;align-items:center}.chat{display:flex;flex-direction:column;min-height:0}.chat-header{height:86px;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:12px;padding:16px 25px;flex-shrink:0}.assistant-avatar{width:41px;height:41px;background:#172944;border:1px solid #34547a;border-radius:12px;display:grid;place-items:center;color:var(--blue)}.chat-heading{flex:1;min-width:0}.mobile-thread-back{display:none}.chat-header strong{display:block;font-size:14px}.chat-header span{color:var(--muted);font-size:10px;display:block;margin-top:5px}.welcome{margin:auto;text-align:center;max-width:660px;padding:35px}.hero-icon{display:grid;place-items:center;width:72px;height:72px;border:1px solid #3d577a;color:var(--blue);border-radius:22px;background:linear-gradient(135deg,#233854,#111b2b);margin:0 auto 24px}.welcome .eyebrow{display:block;margin-bottom:12px}.welcome h1{font-size:34px;letter-spacing:-.05em;line-height:1.3;margin-bottom:15px}.welcome p{font-size:13px}.quick-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;text-align:left;margin-top:32px}.quick-grid button{border:1px solid var(--line);border-radius:10px;padding:17px 14px;display:flex;align-items:center;gap:12px;font-size:11px;background:#101a29}.quick-grid button:hover{border-color:#647fa5;background:#17253a}.quick-grid button>svg:first-child{color:var(--blue)}.quick-grid button span{flex:1}.security-note{display:flex;gap:7px;justify-content:center;font-size:10px;color:#a2b2c9;margin-top:32px;align-items:center}.messages{overflow:auto;flex:1;padding:28px clamp(18px,5vw,70px)}.message{max-width:720px;margin:0 0 28px}.message.outgoing{margin-left:auto;max-width:80%}.message-label{display:flex;gap:14px;font-size:12px;color:var(--blue);font-weight:700;margin:0 0 9px}.message.outgoing .message-label{justify-content:flex-end;color:var(--muted)}.message-label time{font-weight:400;color:#8a9ab1}.bubble{font-size:14px;overflow-wrap:anywhere;line-height:1.8}.customer .bubble{background:#1b2e49;border:1px solid #304968;padding:14px 18px;border-radius:14px 2px 14px 14px}.message.operator .bubble{background:#142b2b;border:1px solid #30514d;padding:14px 18px;border-radius:14px 14px 2px}.message.operator .author-name{color:#82dec3}.message.assistant .author-name{color:var(--blue)}.message.system{color:var(--muted)}.delivery-state{display:block;margin-top:7px;font-size:11px;color:var(--muted)}.delivery-state.sent{color:#82dec3}.delivery-state.review,.delivery-state.stale{color:#e9c694}.message-content p{color:inherit;margin:0 0 12px;white-space:pre-wrap;line-height:inherit}.message-content>:last-child{margin-bottom:0}.message-content ul,.message-content ol{padding-left:22px;margin:0 0 12px}.message-content li{margin:4px 0}.message-content code{font-size:.9em;background:#07101c;padding:2px 5px;border-radius:4px}.message-content pre{overflow-x:auto;background:#07101c;border:1px solid var(--line);padding:12px;border-radius:8px}.message-content pre code{padding:0;white-space:pre}.message-content a{color:#afccff;text-decoration:underline;text-underline-offset:3px}.conversation-context{flex-shrink:0;display:flex;flex-wrap:wrap;justify-content:space-between;gap:6px 14px;padding:10px 22px;color:var(--muted);border-bottom:1px solid var(--line);font-size:12px}.conversation-context>span:first-child{font-weight:700;color:#c6d7f0}.staff-context{background:#101c2a}.reply-notice{font-size:12px;margin:0 0 10px;color:#e9c694}.lessons-panel{border:1px solid var(--line);border-radius:12px;padding:22px;margin-bottom:28px}.lessons-heading{display:flex;align-items:flex-start;gap:20px;justify-content:space-between}.lessons-heading p{max-width:700px;font-size:13px}.lessons-heading label{min-width:170px;font-size:12px}.lessons-heading select{font:inherit;color:inherit;border:1px solid #354159;background:#0b121e;padding:10px;min-height:44px;border-radius:8px}.lesson-list{display:grid;gap:14px}.lesson{border-top:1px solid var(--line);padding:18px 0 0}.lesson h3{font-size:14px}.lesson summary{cursor:pointer;color:var(--blue);padding:12px 0;font-size:13px}.lesson .message-content{max-width:850px;font-size:13px}.lesson-review{margin-top:22px;max-width:850px}.lesson-actions{display:flex;gap:10px;flex-wrap:wrap}@media(max-width:800px){.conversation-context{padding:8px 15px;font-size:11px}.message.outgoing{max-width:94%}.lessons-heading{flex-direction:column;gap:4px}.lessons-panel{padding:15px}}.composer{padding:15px 28px 20px;border-top:1px solid var(--line)}.composer label{font-size:12px;color:var(--muted);margin-bottom:8px}.composer>div{display:flex;align-items:center;gap:10px;background:#111c2d;border:1px solid #34425a;border-radius:12px;padding:4px 10px}.composer textarea{resize:none;background:none;border:none;box-shadow:none;font-size:13px}.send{background:var(--blue);color:#0a1930;border-radius:9px;min-width:40px;height:40px;min-height:40px;display:grid;place-items:center}.composer>span{font-size:11px;color:#91a1b8;display:block;margin-top:9px}.processing{color:var(--muted);font-size:12px;display:flex;gap:10px;align-items:center}.confirmation{margin-top:14px;padding:14px;background:#1e2d29;border:1px solid #3b5c50;border-radius:8px;display:flex;align-items:center;gap:10px;font-size:12px}.confirmation button{color:var(--green);font-weight:700}.admin-content{padding:35px clamp(18px,4vw,60px)}.page-title{display:flex;justify-content:space-between;gap:20px;align-items:end;margin-bottom:30px}.page-title h1{font-size:30px;margin:10px 0 0}.metric-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}.metric{border:1px solid var(--line);background:var(--surface);border-radius:13px;padding:22px;display:grid;gap:16px}.metric>span{font-size:12px;color:var(--muted)}.metric strong{font-size:33px;font-weight:600;letter-spacing:-.04em}.metric small{font-size:10px}.info-panel{display:flex;gap:20px;background:linear-gradient(110deg,#15243b,#111b28);border:1px solid #334660;padding:30px;border-radius:14px;margin:30px 0;color:var(--blue)}.info-panel p{font-size:13px;max-width:720px}.data-table{border:1px solid var(--line);border-radius:12px;overflow:hidden}.table-row{display:flex;align-items:center;gap:16px;padding:18px 20px;border-bottom:1px solid var(--line)}.table-row:last-child{border:none}.table-row>svg{color:var(--blue);flex-shrink:0}.table-row>div{flex:1;min-width:0}.table-row strong{font-size:13px;overflow-wrap:anywhere}.table-row p{font-size:11px;margin:5px 0 0}.table-row time{font-size:11px;color:var(--muted)}.tag{padding:5px 8px;border:1px solid #354157;border-radius:5px;font-size:10px;color:var(--muted);display:inline-block}.tag.green{color:var(--green);border-color:#365c50}.switch{min-width:44px;width:44px;position:relative}.switch:before{content:"";position:absolute;width:34px;height:20px;left:5px;top:12px;background:#3c4656;border-radius:20px}.switch span{position:absolute;width:14px;height:14px;left:8px;top:15px;background:#dee7f4;border-radius:50%;transition:transform .15s}.switch.on:before{background:#4c8576}.switch.on span{transform:translate(14px)}.integration-grid,.knowledge-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.integration,.knowledge{background:var(--surface);border:1px solid var(--line);border-radius:13px;padding:24px;overflow-wrap:anywhere}.integration>svg,.knowledge>svg{color:var(--blue);margin-bottom:20px}.integration h2,.knowledge h2{font-size:17px}.integration dl{font-size:11px}.integration dt{color:var(--muted);margin-top:15px}.integration dd{margin:6px 0 0}.knowledge p{font-size:12px}.knowledge .tag{float:right}.document-form{margin-top:25px;padding:25px;max-width:720px;border:1px solid var(--line);border-radius:12px;display:grid;gap:18px}.checkbox{display:flex;align-items:center;gap:10px}.checkbox input{width:auto}.login-screen{min-height:100dvh;padding:36px 7vw;display:flex;flex-direction:column;background:radial-gradient(ellipse at 75% 35%,#192d48,#0a101a 60%)}.login-brand{display:flex;align-items:center;gap:14px;font-size:14px;letter-spacing:.05em}.muted{color:var(--muted)}.login-card{width:min(470px,100%);margin:auto;padding:50px 0}.login-card h1{font-size:37px;letter-spacing:-.04em;line-height:1.35;margin:18px 0}.login-card em{font-style:normal;color:var(--blue)}.login-card p{font-size:13px}.login-card form{display:grid;gap:18px;margin:25px 0}.login-card .small{font-size:11px}.login-screen footer{font-size:10px;color:#91a1b8;display:flex;justify-content:space-between;gap:20px}.error{padding:12px;border:1px solid #845346;border-radius:8px;color:#ffd0b6;font-size:13px}.empty-small{padding:20px;font-size:12px;color:var(--muted)}.loading{min-height:100dvh;display:grid;place-items:center;color:var(--muted)}@media(max-width:1150px){.sidebar{width:195px}.support-layout{grid-template-columns:220px minmax(0,1fr)}.metric-grid,.integration-grid,.knowledge-grid{grid-template-columns:1fr 1fr}.chat-header{padding:15px}.chat-header .secondary{font-size:0}.chat-header .secondary svg{font-size:initial}}@media(max-width:800px){.sidebar{width:68px;padding:22px 9px}.brand{padding:0 4px 20px}.brand strong,.workspace,nav button:not(.active)~.nothing,.safe,.account>span:nth-child(2),.account>svg{display:none}nav button{font-size:0;justify-content:center;padding:12px 0}.account{justify-content:center}.topbar{height:60px;padding:0 18px}.support-layout{height:calc(100dvh - 60px);grid-template-columns:1fr}.threads{max-height:180px;border-bottom:1px solid var(--line);border-right:none}.thread-list{display:flex;min-height:80px;padding:5px 10px}.threads-head{padding:8px 15px}.thread{min-width:155px;max-width:180px;padding:9px;gap:4px;margin-right:8px}.thread-top,.thread-footer{display:none}.chat{min-height:calc(100dvh - 240px)}.chat-header{height:70px}.welcome{padding:22px 15px}.welcome h1{font-size:28px}.welcome p{font-size:12px}.quick-grid{gap:8px;margin-top:20px}.quick-grid button{padding:12px 8px;gap:8px;font-size:10px}.quick-grid button svg{width:16px}.security-note{font-size:9px}.composer{padding:10px 12px}.messages{padding:20px 15px}.page-title{display:block}.page-title>.small{display:block;margin-top:10px}.admin-content{padding:24px 16px}.integration-grid,.knowledge-grid{grid-template-columns:1fr}.table-row{padding:12px;gap:8px}.table-row>.tag{display:none}.table-row time{font-size:9px}.metric{padding:15px}.metric strong{font-size:26px}.info-panel{padding:20px;gap:12px}.login-screen{padding:25px}.login-card h1{font-size:31px}.login-screen footer span{display:none}}@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}.threads,.chat,.messages,.composer,.thread-list{min-width:0}.composer textarea{min-width:0;flex:1}.chat-header>div:nth-child(2){min-width:0}@media(max-width:800px){.support-layout{grid-template-columns:minmax(0,1fr)}.topbar{gap:8px}.topbar>span:first-child{min-width:0;flex:1;gap:6px;font-size:11px}.topbar strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.status-pill{flex-shrink:0;padding:6px 8px;font-size:10px}.chat-header strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}}@media(max-width:800px){.support-layout{grid-template-rows:minmax(0,1fr)}.support-layout.has-selection .threads,.support-layout:not(.has-selection) .chat{display:none}.threads{max-height:none;height:100%}.thread-list{display:block;min-height:0;padding:10px}.thread{min-width:0;max-width:none;margin-right:0;padding:14px;gap:10px}.thread-top{display:flex}.chat{min-height:0}.chat-header{padding:10px;gap:8px;height:72px}.chat-header .assistant-avatar{display:none}.mobile-thread-back{display:grid;place-items:center;min-width:40px;padding:0;color:var(--blue)}.chat-header>.secondary{flex-shrink:0}.chat-header .chat-heading{min-width:0}}
